Day 3 | Session 8 | Concurrent | Vicarious trauma for practitioners

A deeper dive into peers helping physicians heal from vicarious trauma

This session will explore in more detail the fundamentals of providing peer support to colleagues. The session will be highly interactive, with open discussions, role play, and simulation.   


Associate Professor Jo Shapiro
Associate Professor Otolaryngology Head and Neck Surgery, Harvard Medical SchoolFounder, Centre for Professionalism and Peer Support, Brigham and Women's Hospital

Jo Shapiro, MD, FACS, is an associate professor of Otolaryngology-Head and Neck Surgery at Harvard Medical School and a consultant for the Department of Surgery at Massachusetts General Hospital. In 2008, she founded the Centre for Professionalism and Peer Support at Brigham and Women’s Hospital, where she served as the director for over 10 years.

Since then, she has worked with healthcare organizations nationally and internationally to develop peer support programs so that healthcare providers can begin to heal after significant stressors such as vicarious trauma from causing inadvertent patient harm.

 In 2018, Harvard Medical School gave her the Shirley Driscoll Dean’s Award for the Advancement of Women’s Careers. She continues to educate and assist organizations in developing specific programmatic and educational approaches to patient safety and clinician wellbeing, such as peer support, disclosure and apology, conflict management, psychological safety and professionalism initiatives. Read more about Jo below...

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